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(207) 650-4416
Life’s better On the water
Casablanca Cruises

FAQ

Where do we board?

The boat sits at 20 Custom House Wharf, adjacent to the Porthole Restaurant. Boarding is done in between the Porthole Pub and what used to be Dock Fore. You will be able to see the boat from the road.

When can I board the boat?

Boarding begins 30 minutes prior to departure

Can I bring my own food?

Outside food and beverages are not allowed for any charters. Limited food items are available for purchase during concert cruises. For private charters, your hosts have made arrangements for food to be available. The Porthole Restaurant is available for meals before or after your cruises.

What else can't I bring?

Drugs, weapons and pets are strictly prohibited. Smoking is also not allowed on any charter so you are better off leaving your cigarettes in the car. We reserve the right to check personal bags prior to charters.

The concert cruise I want to go on says sold out - how can I purchase more tickets?

Sold out means SOLD OUT! Tickets are non-refundable. Be aware of online scams (we would never resell purchased tickets). You are welcome to come down to the dock and purchase tickets if other folks do not show up. You are NOT guaranteed to board the boat but you may try.

Are you cash only?

No! We accept cash, credit, and apple/google pay on board.

Are the charters for all ages?

Private charters are for all ages. We do not restrict to 21+ for a private charter. Concert cruises are strictly 21+ with no exceptions. Please bring a valid ID if you plan to board the boat as we check everyone’s. Yes, even those in their 80’s!

Where can I purchase tickets to concert cruises?

Online via our website or through eventbrite.com.
They are delivered electronically and are NONREFUNDABLE unless we have to cancel a charter. Buy tickets here

Can my band perform?

If you are interested in performing for a concert cruise, please contact Melissa at entertainment@portholemaine.com

If you’re still have some questions

please contact Sarah at   (207) 650-4416
or

events@casablancamaine.com
Welcome aboard!
Join us for a journey where good times are guaranteed and where every celebration finds its perfect setting.
Location
18 Custom House Wharf Portland, ME 04101
Contact
(207) 650-4416 events@casablancamaine.com
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